Yes. Soundview is a fifteen to twenty minute run from 1589 Macombs Road, out the Cross Bronx and down the Bruckner. Windshields, door glass and back windows, seven days a week, 6am to 7:30pm, and if the car sits in your building's lot, the van can come to it instead.
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A lot of Soundview cars live in the open. The large complexes off Story and Randall Avenues have surface parking rather than garages, and a car that spends every night uncovered has a different life than one tucked away: more sun on the glass, more frost in January, more chance of coming out in the morning to find a door window in pieces on the seat. That mix is most of what we see from these blocks.
When a tempered window goes, the repair is only half the job. The cubes get everywhere, down inside the door where the pane travels, into the seat rails, into the carpet. We pull the panel when we need to and clear the cavity properly, fit the new glass, run it up and down to make sure the regulator is happy, and vacuum out what is left. It is the part people skip, and it is why drivers who have been through a fast job somewhere else end up finding glass in the car weeks later.
Soundview reaches down to the water, and the neighborhood changes as you go. Soundview Avenue is the main run, with Story, Randall and Lafayette Avenues crossing it and Bruckner Boulevard along the top under the expressway. Southward it turns into Clason Point and Harding Park, small streets and small houses right by the river, with the ferry landing at the point. Back toward White Plains Road and Westchester Avenue the density picks up again and the 6 train serves Elder Avenue and Morrison Avenue. Between the towers with their open lots and the little grid down at the water, this is one of the few Bronx neighborhoods where finding somewhere to leave a car is not usually the hardest part of the day. That also means most cars here sleep outdoors, uncovered, in whatever the weather is doing.
“They did a great job. I went to get my passenger door window fixed. They were very nice and had a great deal . Same day service. I waited a while but it could be because it was on a Sunday and didn’t have all their staff.”
The Bruckner does most of the damage. Traffic runs fast on that stretch, and fast traffic throws stone; a nick picked up in the right lane rarely announces itself until the temperature swings. Weather off the water is the second factor, since cars parked in the open take frost on the glass most winter mornings and the fastest way to clear it, hot air straight onto a cold windshield, is exactly what turns a chip into a crack. Then there is what happens overnight in an unattended lot: side and quarter windows broken for whatever was visible on the seat, glass on the ground, and a driver who needs the car closed up before work rather than next week. Rear glass on hatchbacks and SUVs goes the same way here.
From Soundview, the usual way over is Bruckner Boulevard to the expressway, then the Cross Bronx heading west across the borough. Come off at Jerome Avenue or University Avenue and Macombs Road is right there; the whole thing runs fifteen to twenty minutes when the Cross Bronx is behaving. If the car has an open window and rain is coming, or the windshield is too far gone to drive safely, do not risk it. Give us the address, the complex and where the car is standing in the lot, and we will bring the glass to Soundview and do the work where it is parked for the same money.
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Yes, and open lots like the ones off Story and Randall Avenues are among the easier places for us to work. We need enough room to open the doors fully and stand alongside the car. Let the management know we are coming if the lot is gated, and tell us the space number or a description of the car so the tech is not circling looking for it.
Usually the same day. Tempered door glass for common vehicles is often on the shelf, and a straightforward side window takes an hour or two including clearing the shards out of the door and the interior. Call early, tell us the year, make and model and which window went, and we will tell you honestly whether the part is here or has to come in.
It is legal to drive with a broken side window, but it is miserable and it leaves the car open. If it is raining or you cannot secure it, tape a bag over the opening for the trip, or let us come to you. Whatever you do, avoid brushing the loose cubes out onto the seat by hand, since they cut easily. We will clear them properly.
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